My hubby is awesome!! He just had his quarterly performance review and he greatly exceeds! He is in line for a promotion to be a senior CSR.. which hopefully will happen because of the politics of the situation, technically you have to be a csr for at least 2-3 years and he hasn’t yet.. but he keeps getting awesome reviews that his boss is really pushing for him.. he is ready to be a lead, there just needs to be an open position.. his merit increase is going to be good come april and hopefully he gets that promotion on top of it! He is such a hard worker! I’m just so proud!