He said it went very well. He was in there for an hour. One of the people on the panel was my old boss. She can be very intimidating, and he was nervous at first, but he said he got over it pretty quick. He lead them through his resume and his action plan. He had done 2 surveys, one of 8 CSR’s of varying lengths of time in the position to what they needed/wanted training in. He also surveyed managers to what they thought the position needed to do.. His boss and seller sent the hiring manager reference letters. And he has had excellent performance appraisals and he included those as well.
He feels he nailed it. Only time will tell! I’m hoping that God wants him in this position. It would really help him grow. I’ve never seen him all excited for something at work before!